Encore Associates is a strategic advisory and solutions firm that helps companies address critical operational, sales and marketing needs in the food and consumer goods industry. We provide clients with access to experts who have developed knowledge, experience and relationships in every facet of the industry. Our advisors have held senior management positions with many of the country’s leading companies and understand the diverse challenges companies face in today’s highly competitive consumer marketplace.

The Encore team includes ExecuForce®, a proprietary network of nationally recognized industry experts, and Encore Solutions, a select group of businesses representing unique value propositions for the industry.


What differentiates us? Our people. Averaging over 25 years of experience in the Food, Drug, Mass, and CPG-related industries, the Advisory Group includes former CEOs, Presidents, Vice Presidents, Directors and a full-range of functional subject matter experts.

Julice Chan
Heritage Group LLC

Julice Chan is the founder and general manager of Heritage Group LLC. He has 30+ years of experience within Asia for multi-national companies in manufacturing, international trade, global sourcing, home center and home furnishing retail industry. His career started working at the largest bench-top and hand-held power tool manufacturer in Taiwan developing business under international brands as well as retailer private labels.

Julice later joined Test-Rite and over the course of 18 years expanded categories and built the strategic relationship with top ranking retailers worldwide. Julice was responsible for procurement and merchandising, brand development, marketing and store operations including the expansion of new stores.

Julice joined the newly established Wal-Mart Global Procurement team in 2001 as Managing Director of Operation in establishing and managing the in-house sourcing organization across 17 countries. In 2004, Julice achieved another career milestone by joining Safeway Inc. to establish - Safeway Global Sourcing, the first global sourcing organization in Asia.

Following the merger between Safeway Inc and Albertsons LLC, Heritage Group LLC was created to continue the direct import business under his vision and guidance.

Eric Chang
Heritage Group LLC

Eric joined Heritage Group LLC in 2004.  He has deeply cultivated himself in sourcing to build a strong grocery global supplier base and established best practice procedures in the procurement and buying/agent office operation.

Prior to Heritage Group LLC, Eric had hands on experience working on retailer, trading and factory project management. He worked in Taiwan B and Q Home Center as Senior Procurement Manager to generate 35% sales among entire retailer chain and the sales occupied 20% of Taiwan lighting market.

Eric was the Assistant VP of Test-Rite Trading Co and held various import roles within the electric department.

Michael Chau
Heritage Group LLC

Michael has (15) years working experience in logistic fields covering; forwarder consolidation, import, export, and warehousing. Logistic data exchange from booking, ISF submission to shipping advise process design,In-bound/Out-bound and warehouse inventory control.

Michael was the Lead for the shipping team at Ann Taylor Far East in 2011; at Safeway Inc. in 2014 in Supply Chain efficiency maximization and on time delivery management.

He maintains on-going policy and procedure set-up for business models and logistic service providers finding the most cost effective logistic solution via upfront container loading and routing options.

Paul Lin
Heritage Group LLC

Paul has over 25 years’ experience in the IT field. Experience includes: developing enterprise application platforms, payment/EDI gateways, cloud based, E-commerce for Hong Kong Bank and database management.

Paul’s technical development and oversight is recognized from (10) years working with Walmart, facilitating their enterprise level technology and implementing both hardware and software to support teams’ daily operation in 17 countries.

Connie Wang
Heritage Group LLC

Connie has fifteen years of experience in Factory; Trading; Agent and Retailer’s Global Sourcing Industries. She has a broad background in sourcing, supply chain and vendor compliance management. She also has strong hands-on experience in general merchandise, seasonal products, houseware, luggage, bedding, bath accessories and gifting products. Prior to GSS, Connie was the buying merchandiser for an international trading company supplying the U.S. Market.

She is exceptional in product development and has worked with many designers to create products from conception to finished goods.

Tomy Chan
Heritage Group LLC

Tomy has 22 years of experience in Factory /Trading /Agent and Retailer’s Global Sourcing industries. He has experience in product sourcing and development, supply chain management, and office and vendor compliance management. Tomy was the Vice-President of China Operations of UCP International Co Ltd., one of the biggest suppliers in artificial flower and seasonal deco. His duties included overseeing the operations, including merchandising and FCQA etc., in Shenzhen.

Prior to UCP, he was the Merchandising Manager at Safeway Global Sourcing and Target Global Sourcing for general merchandise, seasonal products and hard goods.

Milton Huang
Heritage Group LLC

Milton manages client services and operational analytics.

He has a master’s degree in business administration, Tatung University, Taiwan.